Returns & Exchanges

Due to the perishable nature of our tea blends and supplements, we cannot accept returns on opened products, but we are committed to ensuring you love your Kajun Loaded Tea experience. If your order is damaged or incorrect, please contact us within 7 days of delivery for a replacement or store credit.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the issue regarding your tea kits or accessories.

• 2.
  Provide Documentation

  Attach clear photos of the shipping box and the specific items if they arrived damaged or if the seal was broken during transit.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine eligibility for a refund, exchange, or store credit based on our food safety safety protocols.

• 4.
  Resolution

  Once approved, we will ship out your replacement loaded teas or process a refund to your original payment method immediately.